INFORMATION COVID-19

Book here

Book now

BOOK AT THE BEST PRICE

  • Room 1
Do you need help with your booking?
Call us : 001 929 214 1665

COVID-19
Important information

[Update April 1, 2020]


We are well aware that the COVID-19 pandemic has generated a situation that globally affects travel and transportation.

For this reason, we inform you that the opening of our Serenade Punta Cana ***** hotel is postponed to September 1st, 2020.


CANCELLATION POLICY

For all our clients with reservations, we want to offer all facilities to change the dates even if your reservation is with a Non-Refundable Rate.

In the event that your reservation has been affected by the extraordinary closing period, we offer you the possibility of modifying the reservation dates. Or if you want to cancel free of charge in any of our rates. In the Non-Refundable and Refundable rates of advance payment by gateway, the amount already charged will be returned in case they decide not to change their dates.

Contact us by phone 001 829 946 1284 or by email at sales@serenade.com.do


FOR YOUR CONFIDENCE

The Serenade Punta Cana team joins all its clients and collaborators in the desire for a speedy recovery from normalcy , and we continue working to assist them, and we have arranged the best facilities to book and plan their next vacation, with peace of mind to be able to modify or cancel your reservations with maximum flexibility


Please note that the information is subject to change over time and subject to the decisions of the government and health authorities.

Book here

Book now

BEST PRICE GUARANTEED

Number of Nights: X

Do you need help with your booking?
Call us : 001 929 214 1665