INFORMATION COVID-19

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  • Room 1
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Rooms and occupancy

Room 1

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Room 2

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Room 3

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Room 4

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Room 5

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Room 6

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Room 7

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Room 8

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COVID-19
Traveler information

[Update 30th June 2021]

FOR YOUR CONFIDENCE

We are committed with strict hygiene and prevention regulations to provide our clients a safe and secure stay by our Safety and Hygiene Program:
  • · Room Check
  • · Frequent Sanitation of all areas
  • · Hand Sanitizer Stations
  • · Safe check-in & check-out

CANCELLATION POLICY

For all our clients with reservations, we want to offer all facilities to change the dates even if their reservation is with a Non-Refundable Rate.

In the event that your reservation has been affected by the extraordinary closing period, we offer you the possibility of modifying the reservation dates. Or if you wish to cancel it free of charge in any of our rates. In the Non Refundable and Refundable rates of advance payment by gateway, a refund will be made of what has already been charged in case they decide not to change their reservation dates.

Contact us by calling +1 809 552 1700 or by email at sales@serenade.com.do